Shipping policy
Shipping Information
At ByTrueFaith, we're committed to getting your products to you safely and promptly. Here's everything you need to know about our shipping process.
Processing Time
Orders are typically processed within 2-3 business days (Monday-Friday, excluding public holidays). You'll receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Ireland (Domestic Shipping)
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days
Shipping costs are calculated at checkout based on your location and the weight of your order.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your delivery status and estimated arrival date.
International Shipping
We currently ship within Ireland. International shipping options may be available in the future. Please check back or contact us for updates.
Delivery Issues
If your order hasn't arrived within the expected timeframe, please check your tracking information first. If you need assistance, contact us and we'll help resolve the issue promptly.
Shipping Address
Please ensure your shipping address is correct before completing your order. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Questions?
If you have any questions about shipping, please don't hesitate to contact us. We're here to help!